C4 Member Privileges

Overview

• Earn 4 Comocredits per ฿25 spent¹(Full list of currency conversion for overseas spend)
• Instant Redemption² of Comocredits at Club 21 boutiques across the region, at COMO Hotels & Resorts, COMO Shambhala Urban Escape Singapore, Dover Street Market Singapore, and SuperNature stores in Singapore
• Birthday bonus and treats³
  • Earn double Comocredits across the COMO Group for one month from date of voucher issue: 8 Comocredits per ฿25 spent
  • ฿2,500 Shopping Vouchers at Club21 Thailand
• Priority access to Comocollection
• Priority access to events and promotions
• Partner preferential rates
  • 5% off BAR room rates at HPL Boutique Collection: Casa del Rio Malacca, Casa del Mar Langkawi, The Lakehouse Cameron Highlands and The Boathouse Phuket

COMO Group-wide preferential rates

• 10% off retail prices at Club21⁴, Kids21, Dover Street Market Singapore, Club21Global.com and Kids21.com
• 5% off retail prices at SuperNature and Culina Market at COMO Dempsey⁵
• 10% off retail prices at COMO Shambhala Urban Escape⁶, Singapore

Complimentary services

TRAVEL

Your room reservation perks

• Late check-out until 4pm, subject to availability
• Early check-in from 10am, subject to availability
• Priority waitlist for room reservations

All through your stay

• Welcome treat
• Complimentary daily yoga sessions, subject to availability
• Freeflow COMO Shambhala signature ginger tea around the hotel
• Use of hotel facilities on the day of check-out until 6pm, subject to availability
• Complimentary consultation with wellness expert, subject to availability

Click here to view by property. Terms and conditions apply⁷.

Fashion

• Custom alteration⁸ on regular-priced merchandise

Wellness

• Complimentary trial for first timers at any of the COMO Shambhala group classes

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¹ Comocredits can be earned at:

• COMO Dempsey Dining AT Feast, Candlenut, Culina Bistro, COMO Cuisine, Glow, Ippoh Tempura Bar By Ginza Ippoh, Pangium, and The Dempsey Cookhouse And Bar
• Family Club b_together Singapore
• Fashion Club21 Hong Kong, Malaysia, Singapore, Taiwan, Thailand; Dover Street Market Singapore; Kids21 Hong Kong Malaysia, and Singapore
• Florist Grandiflora at Culina at COMO Dempsey
• Specialty Grocer Supernature and Culina Market
• COMO Hotels And Resorts Bali, Bangkok, Bhutan, Burgundy, London, Maldives, Perth, Phuket, Turks And Caicos, Tuscany (Kindly note that earn multipliers will not apply to overseas spend)
• Wellness COMO Shambhala Singapore

Comocredits can be earned on:

• Purchases using Takashimaya, Forum, Paragon and Marina Bay Sands vouchers
• Purchase of Comoclub vouchers
• Singapore taxes and service charge - Club21, DSM SIngapore, Kids21, COMO Dempsey, Culina Bistro & Retail, SuperNature, COMO Shambhala Urban Estate
• Cash top ups on redemptions
• COMO Hotels And Resorts direct room reservations and packages only. Reservations must be made in the same name of the registered Comoclubber account and the Comoclubber must be present during check-in.
• COMO Hotels And Resorts F&B, in room dining, wellness, and in-house services, where the Comoclubber must be present.
• Wedding and other social events held at Candlenut, COMO Cuisine, Ippoh Tempura Bar By Ginza Ippoh, Pangium, and The Dempsey Cookhouse & Bar; capped at a maximum of 20,000 Comocredits per event

Comocredits cannot be earned on:

• Purchases using Comoclub vouchers, or credit notes
• Purchases at DSM online, Club21 Bazaar and Outlet by Club21
• Any purchases that are discounted at 60% and above the original retail price at Club21
• Promotional items and bundles - includes but not limited to bulk buys
• All birthday bonus and treats and complimentary services
• All redemptions
• All delivery and shipping charges - includes but not limited to SuperNature, Club21 online, Kids21 online
• b_together joining fee and drop off play fees
• Tips across the COMO Group
• Corporate events held at all dining establishments of the COMO Group and its partners
• All spend that earns points in any other loyalty programme
• Global taxes and service charge with the exception of Singapore
• Third party service providers at COMO Hotels And Resorts, including but not limited to: — Activities — Transport — Gift shop — Restaurants: COMO Metropolitan London: NOBU

² Instant redemption of Redemption Dollars:

• Club 21 boutiques: Not valid for use during sales, in conjunction with any other promotions, with the use of promotion vouchers, at any sale location, at store-in-stores, on consignment and selected products, unless otherwise stated.
• Instant redemption of Birthday Dollars is not valid for use regionally, with the use of promotion vouchers, at any sale location and on purchases that are discounted at 60% and above its off original retail price (regardless of purchase location), at store-in-stores, unless otherwise stated.

 

³ Birthday perks are subject to the following terms and conditions:

฿2,500 Fashion Spree:

• Valid for 2 months from date of issue (10 days prior/ 50 days after birthdate).
• Applicable to the purchase of regular or sale items.
• May be redeemed instantly for purchases made at Club21 Thailand
• Only applicable within the issuing country.
• Not valid for use on online purchases and at Outlet by Club21.
• Comocredits will not be awarded when using your birthday perks.
• Comoclub reserves the right to amend the terms and conditions as necessary

2X Comocredits:

• Valid for 1 month from date of issue (10 days prior/ 50 days after birthdate)
• 8 Comocredits for every ฿25 spent will be credited to your account after payment is made.
• Applicable on purchases made across the COMO Group and th.club21.com with the exception of COMO Hotels and Resorts, Outlet by Club21 and online marketplaces including Club21global.com, kids21.com, supernature.com, takeaway.comodempsey.sg.
• Applicable to the purchase of regular or sale items, except items discounted at 60% and above its original retail price.
• Only applicable within the issuing country.
• Not applicable with other ongoing promotions and offers.
• Comoclub reserves the right to amend the terms and conditions as necessary.

⁴ 10% off retail prices at Club 21is not valid on consignment and selected products, at store-in-stores. A maximum discount of 10% is applicable on Comme des Garcons PLAY products in Singapore.

⁵ 5% off retail prices at SuperNature and Culina Market at COMO Dempsey not applicable on:

• Farm boxes
• Promotional items and bundles
• All delivery and shipping charges

⁶ 10% off retail prices at COMO Shambhala Urban Escape⁵ Singapore not applicable on:

• Group Pilates Reformer Block classes
• Private Block classes
• Follow up consultation and packages

⁷

Privileges by hotel

 

AMERICAS COMO Parrot Cay, Turks and Caicos Islands

 

ASIA COMO Cocoa Island, Maldives COMO Maalifushi, Maldives COMO Uma Paro, Bhutan COMO Uma Punakha, Bhutan COMO Metropolitan Bangkok, Thailand COMO Point Yamu, Phuket, Thailand COMO Metropolitan Singapore COMO Shambhala Estate, Bali, Indonesia COMO Uma Ubud, Bali, Indonesia COMO Uma Canggu, Bali, Indonesia

 

AUSTRALIA/OCEANIA COMO The Treasury, Perth AU

 

EUROPE COMO Metropolitan London, UK COMO The Halkin, London, UK COMO Castello Del Nero, Italy Podere San Filippo, Italy COMO Alpina Dolomites, Italy COMO Le Montrachet, France

COMO Parrot Cay, Turks and Caicos Islands

Your room reservation perks:

• Late check-out until 4pm is upon request and subject to availability. Late check-outs do not apply to holidays, peak season and other blackout dates.
• Early check-in from 10am is upon request and subject to availability.
• Priority waitlist for room reservations is available upon request and on a first come, first served basis.

All through your stay:

• Welcome treat will be delivered to your room.
• Complimentary yoga is subject to availability and upon reservation.
• Free flow of ginger tea is available only through room service.
• Use of hotel facilities on the day of check-out until 6pm is on a first come, first served basis and subject to occupancy levels at the gym.

COMO Cocoa Island, Maldives#

Your room reservation perks:

• Late check-out until 4pm is upon request and subject to availability and hotel occupancy.
• Early check-in from 10am is upon request and subject to availability and hotel occupancy.
• Priority waitlist for room reservations is available upon request and on a first come, first served basis.

All through your stay:

• Welcome treat will be delivered to your room.
• Complimentary yoga is subject to availability and upon reservation.
• Free flow of ginger tea is available only at COMO Shambhala.

COMO Maalifushi, Maldives#

Your room reservation perks:

• Late check-out until 4pm is upon request and subject to availability and hotel occupancy.
• Early check-in from 10am is upon request and subject to availability and hotel occupancy.
• Priority waitlist for room reservations is available upon request and on a first come, first served basis.

All through your stay:

• Welcome treat will be delivered to your room.
• Complimentary yoga is subject to availability and upon reservation.
• Free flow of ginger tea is available at COMO Shambhala and the library.

COMO Uma Paro, Bhutan

Your room reservation perks:

• Late check-out until 4pm is upon request and subject to availability.
• Early check-in from 10am is upon request and subject to availability.
• Priority waitlist for room reservations is available upon request and on a first come, first served basis.

All through your stay:

• Welcome treat will be delivered to your room.
• Free flow of ginger tea is available at Bhukari and our lobby or terrace area.
• Complimentary daily yoga is based on the hotel's schedule, subject to availability and upon reservation.

COMO Uma Punakha, Bhutan

Your room reservation perks:

• Late check-out until 4pm is upon request and subject to availability.
• Early check-in from 10am is upon request and subject to availability.
• Priority waitlist for room reservations is available upon request and on a first come, first served basis.

All through your stay:

• Welcome treat will be delivered to your room.
• Free flow of ginger tea is available at Bhukari and our lobby or terrace area.
• Use of hotel facilities on the day of check-out until 6pm is upon request and requires reservation.

COMO Metropolitan Bangkok, Thailand

Your room reservation perks:

• Late check-out until 4pm is upon request and subject to availability.
• Early check-in from 10am is upon request and subject to availability.
• Priority waitlist for room reservations is available upon request and on a first come, first served basis.

All through your stay:

• Welcome treat will be delivered to your room.
• Complimentary yoga is subject to availability and upon reservation.
• Free flow of ginger tea is available at the COMO Shambhala Spa and through room service upon request.
• Use of hotel facilities on the day of check-out until 6pm.

COMO Point Yamu, Phuket, Thailand

Your room reservation perks:

• Late check-out until 4pm is upon request and subject to availability.
• Early check-in from 10am is upon request and subject to availability.

All through your stay:

• Welcome treat will be delivered to your room.
• Complimentary yoga is subject to availability and upon reservation. Yoga sessions may be occasionally be replaced with other wellness activities, such as full body stretching, a mindful beach walk and more.
• Free flow of ginger tea is available at the COMO Shambhala Spa and through room service upon request.
• Use of hotel facilities on the day of check-out until 6pm.

COMO Metropolitan Singapore

Your room reservation perks:

• Late check-out until 4pm is upon request and subject to availability on the day of check-out.
• Early check-in from 10am is upon request and subject to availability on the day of check-in.

All through your stay:

• Welcome treat will be delivered to your room.
• Use of hotel pool on the day of check-out until 6pm.

Below member perks are not available at COMO Metropolitan Singapore until further notice:

• Complimentary daily yoga
• Free flow of ginger tea

COMO Shambhala Estate, Bali, Indonesia

Your room reservation perks:

• Late check-out until 4pm is upon request and subject to availability.
• Early check-in from 10am is upon request and subject to availability.
• Priority waitlist for room reservations is available upon request and on a first come, first served basis.

All through your stay:

• Welcome treat will be delivered to your room.
• Complimentary yoga is subject to availability and upon reservation.
• Free flow of ginger tea is available only at the main pool.
• Use of hotel facilities on the day of check-out until 6pm: pool, restaurants, COMO Shambhala’s retreat area, water garden, as well as complimentary daily scheduled activities.

COMO Uma Ubud, Bali, Indonesia

Your room reservation perks:

• Late check-out until 4pm is upon request and subject to availability.
• Early check-in from 10am is upon request and subject to availability.
• Priority waitlist for room reservations is available upon request and on a first come, first served basis.

All through your stay:

• Welcome treat will be delivered to your room.
• Complimentary yoga is subject to availability and upon reservation.
• Free flow of ginger tea is available only at the main pool.
• Use of hotel facilities on the day of check-out until 6pm: pool, restaurants, COMO Shambhala’s retreat area, as well as complimentary daily scheduled activities.

COMO Uma Canggu, Bali, Indonesia

Your room reservation perks:

• Late check-out until 4pm is upon request and subject to availability.
• Early check-in from 10am is upon request and subject to availability.
• Priority waitlist for room reservations is available upon request and on a first come, first served basis.

All through your stay:

• Welcome treat will be delivered to your room.
• Complimentary yoga is subject to availability and upon reservation.
• Free flow of ginger tea is available only at main pool and Glow Juice Bar.
• Use of hotel facilities on the day of check-out until 6pm.

COMO The Treasury, Perth

Your room reservation perks:

• Late check-out until 4pm is upon request and subject to availability on the day of check-out.
• Early check-in from 10am is upon request and subject to availability on the day of check-in.

All through your stay:

• Welcome treat will be delivered to your room.
• Complimentary yoga is subject to availability and upon reservation.
• Free flow of ginger tea is available upon request throughout your stay.
• Use of hotel pool and gym on the day of check-out until 6pm.

COMO Metropolitan London, UK

Your room reservation perks:

• Late check-out until 4pm is upon request and subject to availability. Requests can only be made on the day of check-out.
• Early check-in from 10am is upon request and subject to availability. Requests can only be made 24 hours before arrival.
• Priority waitlist for room reservations is available upon request and on a first come, first served basis.

All through your stay:

• Welcome treat will be delivered to your room.
• Free flow of ginger tea is available only at the lobby.
• Use of hotel facilities on the day of check-out until 6pm is on a first come, first served basis. Meeting rooms can only be booked on the day, subject to availability and for a maximum of 2 hours. Refreshments will be chargeable. Use of the gym is subject to availability and will require you to register at the COMO Shambhala reception desk.

COMO The Halkin, London, UK

Your room reservation perks:

• Late check-out until 4pm is upon request and subject to availability. Requests can only be made on the day of check-out.
• Early check-in from 10am is upon request and subject to availability. Requests can only be made 24 hours before arrival.
• Priority waitlist for room reservations is available upon request and on a first come, first served basis.

All through your stay:

• Welcome treat will be delivered to your room.
• Free flow of ginger tea is available only at the bar.
• Use of hotel facilities on the day of check-out until 6pm is on a first come, first served basis. Meeting rooms can only be booked on the day, subject to availability and for a maximum of 2 hours. Refreshments will be chargeable. Use of the gym is subject to availability and should be coordinated through COMO The Halkin’s front office.

COMO Castello Del Nero, Italy

Your room reservation perks:

• Late check-out until 4pm is upon request and subject to availability on the day of check-out.
• Early check-in from 10am is upon request and subject to availability on the day of check-in. Requests can be made 24 hours before arrival.
• Priority waitlist for room reservations is available upon request and on a first come, first served basis.

All through your stay:

• Welcome treat will be delivered to your room.
• Complimentary yoga is subject to availability and upon reservation.
• Free flow of ginger tea is available only in Pavilion.
• Use of hotel facilities on the day of check-out until 6pm is on a first come, first served basis. Meeting rooms can only be booked on the day, subject to availability and for a maximum of 2 hours. Refreshments will be chargeable. Use of the gym and pool will depend on occupancy levels and will require you to register at the COMO Shambhala reception desk.

Podere San Filippo, Italy

Your room reservation perks:

• Late check-out until 4pm is upon request and subject to availability.
• Early check-in from 10am is upon request and subject to availability.
• Priority waitlist for room reservations is available upon request and on a first come, first served basis.

All through your stay:

• Welcome treat will be delivered to your room.
• Complimentary daily yoga, based on hotel schedule, subject to availability and this will be provided at the premises of COMO Castello Del Nero.
• Free flow of ginger tea is available only at main reception.

COMO Alpina Dolomites, Italy

Your room reservation perks

• Late check-out until 4pm is upon request and subject to availability.
• Early check-in from 10am is upon request and subject to availability.
• Priority waitlist for room reservations is available upon request and on a first come, first served basis.

  All through your stay:

• Welcome treat will be delivered to your room.
• Complimentary yoga, based on hotel schedule and subject to availability.
• Free flow of ginger tea is available at the COMO Shambhala Spa and through room service upon request.

 

COMO Le Montrachet, France

  Your room reservation perks:

• Late check-out until 2pm is upon request and subject to availability on the day of check-out.
• Early check-in from 11am is upon request and subject to availability on the day of check-in.
• Room upgrade to next category is upon request and subject to availability.

  All through your stay: All through your stay:

• Welcome treat will be delivered to your room.

Below member perks are not available at COMO Le Montrachet until further notice:

• Complimentary daily yoga.
• Free flow of ginger tea.

 

 

⁸ Complimentary custom alteration, upon proof of purchase, is valid for 6 months thereafter on items purchased from Club21 boutiques.

 

Programme terms and conditions apply